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Implementation of the new ctcLink Log in process Saturday, July 31, 2021 7:00 AM – 1:00 PM

Posted: 7/29/2021 11:30:49 AM

When:  

  • Saturday, July 31, 2021, 7:00 am – 1:00 pm
    • The entire ctcLink environment will remain offline during the upgrade.
    • The admission tool (OAAP) as well as mobile webpages will be offline for the duration of the maintenance period.
    • Canvas will not be impacted.
    • Canvasemail, and the MyTCC Portalwill not be impacted and can be accessed using these links:
    • Sunday, August 1st 2021
      • New login process begins

 

What:  ctcLink login process will change on August 1st from a single screen to two screens.  (This will not impact on the TCC Portal, this is only ctcLink)

 

Details:  This is in preparation for October 1st when users will need to set password recovery options to implement higher security measures/functions in ctcLink.

 

What is Changing: 

The current log in is one screen, with ctcLink ID and password.

The new log in has two screens, one for ctcLink ID and one for password.

     

What is not changing: 

  • The ctcLink portal link URL address will not change. This will be a seamless redirect to a new page.
  • Login page will still include: “How to enable screen reader” and Activate Your Account link.
  • The ctcLink log in URL ( https://gateway.ctclink.us ) address will not change.

 

Here are some helpful guides for the new Account Recovery options:

How do I update my ctcLink Password Recovery Options?

How do I reset my ctcLink Password or unlock my account?

What is the process for updating my password recovery options?