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iPad, iPhones Password Notification

Posted: 12/17/2018 10:30:00 AM

Hello Titans!


  iPads and iPhones are required to have a password meeting the requirements listed below.  If you are experiencing any issues please contact us as below via phone, or enter a support ticket.


  There is no need for you to contact Apple support or take it to a retail store for assistance.


Thank you!


From: TCC IT Help Desk <ITHelpDesk@tacomacc.edu>
Sent: Monday, October 29, 2018 1:36 PM
Subject: iPad, iPhones Password Notification


Hello Titans!


  As some of you have long term mobile devices (iPad or iPhones) checked out from various departments on campus, we need to inform you of required changes to the Passcode Security of your device.  If your device currently only has a 4 or 5 digit code to unlock it, that will be changed to the following:


  • Be a minimum of six alpha numeric characters. 
  • Contain at least three unique character classes. Pass codes consisting of 11111a, aaaaa4, are not acceptable.  We require at least one letter, one number, and one complex character.  For example: 4Hobbits!  #3Wizards   50%Human 
  • Not contain more than a three consecutive character run. Pass codes consisting of 12345a, abcde1 are not acceptable. 
  • Render the device unusable after 10 failed login attempts.


Once the policy is active Wednesday the 31st of October at 9 AM , within 60 minutes you will get a notification that you must change your passcode.


If you have any questions you can give the help line a call at 253-460-4357