Feed Content Feed: Student Life News Student Life Podcast Distance Learning Podcast Baseball News Share the Wealth Lecture Series Library Instruction Podcast IT News International Student Organization Announcements Gig Harbor Campus News Distance Learning News Women's Volleyball News Food Service Menus Men's Soccer News Women's Soccer News Men's Basketball News Women's Basketball News General Athletics News TCC IT Notifications and Alerts Snowflake in your CPU? Need IT Help? Posted: 12/27/2017 2:28:00 PM Season’s Greetings from the TCC IT Department! If you have a snowflake in your CPU or your email is settling down for a long winter’s nap… IT support is just a jingle away. ..for FACULTY & STAFF …for STUDENTS TCC IT Help Line 253.460.HELP (4357) support@tacomacc.edu https://my.tacomacc.edu/support TCC Information Commons 253.566.5176 support@tacomacc.edu https://my.tacomacc.edu/support SUMMER QUARTER - Requests for Instructional Software Installation ctcLink Maintenance: Saturday, April 29, 2023, 6:00 am – 8:00 pm Resolved - Public Wi-Fi Disruption: Building 7, 12, and 8 Maintenance to Campus Solutions (CS) Saturday, March 11, 2023, 7:00 am – 8:00 am Planned Internet Maintenance Wednesday, December 28th, 12:00 AM to 6:00 AM ctcLink Maintenance to Human Capital Management (HCM) Saturday December 10, 2022 7:00 AM – 1:00 PM All of ctcLink will be unavailable Saturday, November 12, 2022, 7:00 am – 7:30 am WINTER QUARTER - Requests for Instructional Software Installation (1st notice) Campus Solutions (CS) in ctcLink will be unavailable Saturday, October 15, 2022, 6:00 am – 1:00 pm Human Capital Management (HCM) in ctcLink will be unavailable Saturday, October 8, 2022 7:00 AM – 1:00 PM ctcLink Issues Phishing QR codes New ctcLink login page coming Aug. 27 Possible ctcLink Login Issues IT Maintenance Saturday, July 30th, 9am to 6pm IT Project Update: Campus Print Management (final communication before removal) FALL QUARTER - Requests for Instructional Software Installation (final notice) Employees and Information Technology Watch Out for Email Scams IT Maintenance Saturday, June 18th 2022, 11am to 2pm Copier update and printer removal (3rd and final reminder) Recent Email Scams UPDATE - Monitors, keyboards, and mice available for work-related purposes FALL QUARTER - Requests for Instructional Software Installation (1st notice) Monitors available for work-related purposes ctcLink will be unavailable Friday May 6, 3 PM – Monday, May 9, 7 AM ctcLink Maintenance Thursday, May 5, 9 PM – Friday, May 6, 5 AM Copier update and printer removal (2nd reminder) ctcLink Maintenance Thursday, April 28, 9 PM – Friday, April 29, 5 AM ctcLink Maintenance Thursday, April 14, 9 PM – Friday, April 15, 5 AM ctcLink Maintenance Thursday, April 21, 9 PM – Friday, April 22, 5 AM ctcLink will be unavailable Friday April 22, 3 PM – Monday, April 25, 7 AM Tech Tip: Email Phishing Teams Meeting Toggle in Outlook Web Recent Email Scams ctcLink Student Center Homepage, Campus Solutions, and Human Capital Management Maintenance ctcLink will be unavailable Friday February 25, 3 PM – Monday, February 28, 8 AM Employees and Information Technology ctcLink Maintenance to the Human Capital Management (HCM) pillar Tuesday, December 21, 2021 TCC Portal Maintenance - Thursday Dec 16 7 - 10PM ctcLink Maintenance Saturday, Dec 18, 2021 – 7:00 AM – 1:00 PM Planned IT Backup Generator Maintenance *POSTPONED* ctcLink Human Capital Management (HCM) Pillar Maintenance TCC Internet Maintenance Monday, November 22nd, 8 PM – 10 PM ctcLink Maintenance Saturday, Nov 13, 2021 – 6:00 AM – 11:30 AM Recent Email Scams ctcLink Student Center Homepage, Campus Solutions, and Human Capital Management Maintenance ctcLink Student Center Homepage, Campus Solutions, and Human Capital Management Maintenance ctcLink Student Center Homepage, Campus Solutions, and Human Capital Management Maintenance ctcLink will be unavailable February 25, 3 PM – Monday, February 28, 8 AM Oct 1 ctcLink Password Recovery Options Setup ctcLink Student Center Homepage, Campus Solutions, and Human Capital Management Maintenance ctcLink will be unavailable Friday, October 8, 3:00 pm – Monday, October 11, 8:00 am Mitel/ShoreTel phone system maintenance, Sept. 30 at 6 p.m. Recent Email Scams ctcLink Maintenance Saturday, September 18, 2021 – 6:00 AM – 4:00 PM Employee Computer updates TCC Portal Maintenance ctcLink Maintenance Friday, August 27, 2021 – 7:00 PM to Saturday, August 28, 2021 – 7:00 PM Installation of new campus copiers ctcLink Maintenance Saturday, August 21, 2021 – 6:00 AM – 7:00 PM New ctcLink Login Process TCC Internet Maintenance Sunday, August 1st, 6:00 AM – 10:00 AM Implementation of the new ctcLink Log in process Saturday, July 31, 2021 7:00 AM – 1:00 PM ctcLink Maintenance: Saturday May 8, 2021 – 4:00 am – 11:45 pm ctcLink Maintenance to the Finance pillar Saturday, May 1, 2021 – 7:00 AM – 1:00 PM Change Coming to TCC Portal and Canvas Login ctcLink Email Issue TCC Internet Maintenance Sunday, April 4th, 6 am – Noon TCC Portal Maintenance Wednesday March 24, 6am to 9am TCC Portal Maintenance Monday, March 22, 6am to 8am Office 365 Services Disruption RESOLVED: ctcLink Student Payments IT System Maintenance ctcLink Class Search will be unavailable Saturday, February 27, 5:00 PM – 12:00 AM COMPLETED: ctcLink will be unavailable Friday, February 19, 3:00 pm – Monday, February 22, 8:00 am ctcLink Student Center Homepage, Campus Solutions, and Human Capital Management Maintenance Update: Campus Network Disruption COMPLETE: All ctcLink will be unavailable Friday, February 5, 3:00 pm – Monday, February 8, 8:00 am ctcLink Student Center Homepage, Campus Solutions, and Human Capital Management Maintenance Email Phishing Attempts TCC Tech Tip: Live Transcription in TCC Zoom Meetings Faculty and Staff Email Password Expiration Policy ctcLink Campus Solutions (CS) pillar Maintenance: Saturday, January 23, 2021 5:00 am – 4:00 pm ctcLink Campus Solutions (CS) pillar Maintenance: Friday, January 22, 7:00 pm – 1:00 am Saturday, January 23 Email Phishing Attempts ctcLink Campus Solutions pillars Maintenance: Saturday December 19, 2020 – 6:00 am – 1:00 pm TCC IT Outages This Weekend (Dec 12th/13th): ctcLink and Campus IT Services Planned IT Power Outage – Sunday, December 13th from 7 AM to 11 AM ctcLink Finance (FSCM) and the Human Capital Management (HCM) Pillars: Saturday December 12, 2020 – 5:00 am – 1:00 pm Email Safety Planned Internet Services Maintenance - Saturday Nov. 21st from 10 PM to Sunday Nov. 22nd 5 AM ctcLink Course Search Maintenance: Friday, Nov 6, 7pm - 12am ctcLink Maintenance: Saturday, Oct. 31st, 7am to 9am Campus IT Service Disruption Office 365 Outage ctcLink Maintenance: Saturday, Sept. 26th 2020, 11:00 pm – Sunday, Sept. 27th 2020, 4:00am Planned IT Power Outage – Sunday, Sept 20, 7 AM to 6 PM ctcLink Campus Solutions Downtime: Saturday, September 19, 2020, 7:00 am – 1:00 pm Resolved: Campus IT Service Disruption Email Scams RESOLVED - ctcLink Outage - Production - All Pillars MONDAY UPDATE on TCC IT Outages This Weekend (Aug 29/30): ctcLink and Campus IT Services ctcLink Outage – Saturday, August 29, 7 am - 8 pm Planned IT Power Outage – Sunday, August 30, 5 AM to 8 PM IT System Maintenance – 6 AM through 9 AM Sunday, August 23rd Outlook on the web - retiring text messaging features Campus Solutions Pillar: Saturday, August 1, 2020, 6:00 am – 1:00 pm Human Capital Management pillar: Saturday, July 11, 2020, 7:00 am – 1:00 pm PDT You've heard of Phishing. Have you heard of Vishing? IT System Maintenance – 6 PM through 8 PM Wednesday, July 8th Human Capital Management pillar: Saturday, June 27, 2020, 7:00 am – 1:00 pm ctcLink Campus Solutions Pillar Downtime: Saturday, June 20, 2020, 7:00 am – 1:00 pm Update: IT Service Disruption Parking Lot Wi-Fi @ TCC Office 365 Outlook Error COMPLETED: ctcLink Downtime: May 7 & May 8 - 11 Coming Soon: Multi Factor Authentication (MFA) for Faculty/Staff Planned IT Maintenance – Midnight Saturday, May 2nd through Noon Sunday, May 3rd Coming Soon: Multi Factor Authentication (MFA) for Faculty/Staff Zoom Security IT and eLearning support Planned IT Outage – Sunday, March 22nd 7:30 AM - 2 PM Resources for Remote Workers Tech Tip: Forwarding Mitel Phones to an External Number March 12 5pm ctcLink Campus Solutions Downtime Tech Tip: Office 365 on Personal Devices COMPLETE: ctcLink Downtime: Friday, March 6, 5:00 pm – Monday, March 9, 8:00 am REMINDER: ctcLink Downtime: Friday, March 6, 5:00 pm – Monday, March 9, 8:00 am Resolved: ctcLink Outage ctcLink Downtime: Friday, March 6, 5:00 pm – Monday, March 9, 8:00 am Enable Staff/Instructor Password Reset Through O365 Email Phishing Attempts Planned IT Maintenance – Sunday, March 1st Support for Campus Copiers / MFDs (Multi-Function Devices) Enable Staff/Instructor Password Reset Through O365 Potential Intermittent IT Service Outage During Power Cutover Phishing: Coronavirus Emails Trick Recipients Deployment of a New Antivirus Phishing Emails Tech Tip: Do you think you can spot a hacker's phishing email? Jan 25 ctcLink Campus Solutions Downtime Error Message on Instructional Computers TCC Portal Update - Dec. 13, 2019 Launch of the New TCC Portal Today ctcLink HR Pillar Production Maintenance - Sat Dec 14 Update: IT Services IT Services and Building 18 Update: OneDrive and O365 Group Files OneDrive and O365 Groups TCC Tech Tip: USB Drive Safety Email Phishing Attempts ctcLink Help After the Upgrade Continuing Email Phishing Attempts Email Phishing Attempts Human Capital Management Pillar Update ctcLink Mobile Maintenance ctcLink scheduled maintenance - All Pillars - Saturday, August 24, 2019 Hello TITAN Public Wi-Fi! Wi-Fi Improvements at TCC! Wi-Fi Improvements at TCC! Reminder of Email and Computer Safety Phishing Emails Requests for Instructional Software Installation ctcLink Scheduled Maintenance Saturday June 1st TCC Tech Tip: The benefits and bonuses of using OneDrive ctcLink Finance Unavailable - Sat May 4, 7am-1pm New Faculty and Staff Email/Portal Password Expiration Policy ctcLink Human Capital Management – Scheduled Maintenance - Sat April 13, 7am-1pm Power Outage Update Campus Wireless Reminder: Former Student Computer/Email Accounts ctcLink Production Environment – Scheduled Maintenance - Sat March 9, 7am-1pm Former Student Computer/Email Accounts Incoming External Email Delivery ctcLink Production Environment – Scheduled Maintenance IT Services Update: Power Outage Telephone Service Disruption ctcLink HCM Downtime Saturday Dec 29 7am - noon iPad, iPhones Password Notification December 27th: New Login Page for myTCC Portal Coming! Phone and voicemail scam attempts Restored - TCC IT Services Resolved - IT System Maintenance – Thurs Nov 29th – 4:30 a.m. - 7 a.m. ctcLink Campus Solutions Unavailable - Sat Dec 1 7AM - Noon Upcoming IT System Maintenance – Thurs Nov 29th – 4:30 a.m. - 7 a.m. Computer and account security enhancements ctcLink Finance Unavailable - Sat Nov 17 7am-3pm Phishing attempt (View Document) Phishing attempt (View Document) Computer moves and our network Computer and account security enhancements iPads, iPhones Password Notification Important maintenance (and security) of College PC's Continuing Phishing attempts Windows 10 - continuous improvement Windows 10 and Office 2016 Viewing the TCC Student Challenge TCC Tech Tip: O365 for your home PC, Mac, or mobile device Maintaining College PC's Some Basic How To's of Windows 10 Windows 10 and Office 2016 ctcLink Campus Solutions System Maintenance – Saturday September 8th – 7 a.m. to 1 p.m. Email Phishing Attempts Email delay (resolved) ctcLink Outage - Sunday, July 29th 6am - 10am Webserver Faculty Pages UPDATE - IT Service Disruption IT Service Disruption Having trouble with ctcLink or registration? We're here to help. Tech Tip on Mass Emails and BCC Tip for ctcLink Issues ctcLink Campus Solutions (CS) Clean up After ctcLink Downtime RESOLVED - Portal Issue - 6/11/2018 Starting June 8th 5pm - Temporary Downtime Scheduled for ctcLink IT MAINTENANCE COMPLETE – Tues May 29th – 7 a.m. to noon FINAL REMINDER -- Upcoming IT System Maintenance – Tues May 29th – 7 a.m. to noon Email Phishing Attempts Network Interruption at 11:30 AM REMINDER -- Upcoming IT System Maintenance – Tues May 29th – 7 a.m. to noon New Extended Hours for IT Department TCC Tech Tip: Want to change your email/portal password when off-campus? ctcLink Finance (FSCM) Pillar Issue Down time to the Human Capital Management (HCM) Pillar Upcoming IT System Maintenance – Tues May 29th – 7 a.m. to noon TCC Tech Tip: Want to change your email/portal password when off-campus? Upcoming IT System Maintenance - Tues May 29th ctcLink Campus Solutions Downtime April 13-14 ctcLink Campus Solutions Downtime April 13-14 New Loaner Equipment from the IT Department Reminder: Installation of Mitel/ShoreTel Connect (formerly ShoreTel Communicator) Installation of Mitel/ShoreTel Connect (formerly ShoreTel Communicator) Upgrade to the telephone system Upgrade to the Finance Pillar March CANCELED Update to the Mitel/ShoreTel Upgrade to the phone system Wireless Network Update Campus Wireless Disruption Campus Wireless Disruption Campus Network Disruption 1/28/2018 TCC Tech Tip: 5 Email Security Tips TCC Tech Tip: O365 for your home PC, Mac, or mobile device Campus Network Disruption Update Campus Network Disruption 1/2/2018 Campus Network Disruption Update Campus Network Disruption Update (ctcLink) HCM downtime for upgrade Campus Network Disruption Update Campus Network - phones, bldg. 15 and bldg. 16 ctclink downtime Friday and Saturday (Dec 1st and 2nd) Thursday, November 16 - IT Services Update IT Services Update Restoring Network Services 9:15am 11/15/2017 Continuing Power Outage Service Restoration Efforts Power Outage Service Restoration Efforts Nov 13th, 2017 Power Outage -- IT Services Restored ctcLink Maintenance Weekend of November 18-19th TCC Tech Tip: Email Safety ctcLink Campus Solutions downtime 7pm Fri to 5pm Sat TCC Tech Tip: Subscribing to Messages in O365 Groups Multimedia Classrooms Computer Cleanup Resolved - ctcLink Campus Solutions Errors ctcLink Campus Solutions Errors ctcLink Campus Solutions Downtime Student Username/Email Changes 9/12/2017 Intermittent Email Access Disruption - Fri Sept 8 6:30AM to 11AM Campus IT Systems Maintenance - Fri Aug 25 7AM-9:30AM ctcLink Error Message 10-Digit Dialing Changes Campus Network Disruptions Reminder - Campus Network Services Interruptions - Fri July 21 to Sun July 23 Student Username/Email Changes New TCC IT Help Desk Support Site Campus Network Services Interruptions - Fri July 21 to Sun July 23 Information Technology Support Phishing Attempts / Scams
